We build AI systems for insurance agencies and brokerages.
Submissions, certificates, change requests and renewals fill your week. We build AI systems that gather the information and prepare the paperwork, and a licensed person on your staff handles anything that is advice about coverage.
At a glance
- What it is
- AI systems designed, built and installed in the tools your agency already uses. Licensed staff handle anything that is coverage advice.
- What it costs
- $10,000 to $20,000 for the AI readiness assessment, credited in full if you go on. $25,000 to $75,000 to build. Or start with one workflow, $7,500 fixed. Support after launch is optional, $3,000 to $10,000 a month.
- How long
- Two to three weeks for the assessment. Six to twelve weeks to build. About three weeks for one workflow.
- What you keep
- The workflows, prompts, configuration and documentation, in your own accounts.
- Who leads it
- Anthony Clemenza leads every engagement.
- The legal side
- We build systems and give no coverage advice. What licensing and carrier rules require of you is for your own counsel.
What we build for an insurance agency.
- 01
Submission and application intake
Information pulled from emails, forms and loss runs into your agency management system, for a licensed person to review.
- 02
A policy service desk
Certificates, change requests, ID cards and billing questions answered or routed from your own records.
- 03
Renewal prep
A summary for each account and a worklist for the producer, ahead of the renewal date.
- 04
Phone and after-hours answering
Calls answered and routed, with a hand-off to licensed staff.
- 05
First notice of loss
The facts are collected and routed to the carrier. The system gives no opinion on coverage.
- 06
Producer follow-up
Quotes, follow-ups and pipeline housekeeping drafted for your producers to send.
What these systems do, and what they do not.
Information, not advice
Our systems gather information, prepare submissions, and answer service questions from your own records. A licensed person handles anything that is advice about coverage.
A way to reach a person
Every system has a documented path to a person on your staff when it cannot handle a request.
Advice about coverage stays with your licensed people. Our systems do not quote, bind or advise on coverage. They collect, sort and prepare, and a person acts. What licensing and carrier rules require of your agency is for your own counsel.
What we have already built.
These run in companies our principal owns or leads. They show what we can build, not results for anyone else.
Draft-and-approve workflows
A model drafts, a person approves before anything reaches a client, and every draft is logged.
Intake and booking
A guided form with bot protection, booking, and a confirmation the moment a person finishes.
Documents from versioned templates
Templates that are versioned and pinned, with a fingerprint on every file issued.
Questions people ask before they begin.
How can an insurance agency use AI without putting client data at risk?
By deciding what each tool may see, and building so it sees only that. We use business-account services, log every use, test with made-up data, and write down where client information goes. No system is risk-free, so we tell you plainly what each tool can reach before you approve it.
Can an AI answer coverage questions, and who is responsible if it is wrong?
Our systems do not give coverage advice. They gather information, prepare submissions, and answer service questions from your own records. A licensed person handles anything that is advice about coverage, just as today. Who answers for a mistake is a question for your own counsel.
Do I need a licensed person on every customer interaction the AI handles?
Whether a given interaction needs a licensed person is a question for your own counsel and your state's rules. We build so anything beyond a status or service answer goes to a licensed person on your staff, and you decide where that line sits.
What can AI do with submissions, loss runs and certificates?
It can read incoming emails and forms, pull the data into your agency management system, and prepare the submission for a licensed person to review. It can prepare routine certificates from your records for a person to issue, and route requests that need a decision. A person approves anything that goes to a carrier or client.
Can you work inside the tools we already use?
Where the tool allows it, yes. During the assessment we list what you use today, such as your agency management system, phones, email and document storage, and say which can be connected safely and which cannot. We build around what you already have before suggesting you replace anything, so your people are not learning a new system.
Should we wait for the AI features in our agency management system?
That is your call, and we will tell you honestly in the assessment what we see. A built system can span your email, phones, documents and management system, rather than living inside one product. If a feature you already have covers a job, we will say so and not build it.
How much does AI implementation cost for an insurance agency?
$10,000 to $20,000 for the readiness assessment, then $25,000 to $75,000 to build, fixed in writing once the scope is agreed. The assessment is credited in full against the build. If you would rather start with one job, the First Workflow is $7,500 fixed, and that fee is credited against Implementation if you continue within six months.
What do our carriers need to know if we use AI?
That depends on your carrier agreements and is a question for your own counsel. What we do is write down, for each system, what information it handles and where it goes, so you have a plain description ready if a carrier asks.
How do you handle call recordings and consent?
Whether and how a call may be recorded depends on your state, and that is a question for your own counsel. We build so recording is off unless you turn it on, and any recording or transcript is stored only where you choose, with a retention period you set.
What happens when the AI cannot handle a request?
It hands the request to a person on your staff, with the details it has already gathered so the caller does not start over. Every system has a documented path to a person, and we test that path before the system goes live. Callers should never be stuck.
How long does it take to get AI working in your agency?
About three weeks for one workflow, and six to twelve weeks for a full implementation. For a full build, the two-to-three-week assessment comes first. Your part is a few conversations, access to the people and records we need to see, and your approval at each step. We confirm the dates in writing before work starts.
Who owns what you build?
You do. The workflows, prompts, configuration and documentation are yours at handover, in your own accounts, and you can run them without us. Operate, our monthly support, is optional and ends on notice, so leaving us never means losing what we built. Your data stays in your own accounts too.
What does claims first notice involve?
The system collects the facts of a loss from the person reporting it, records them, and routes them to the carrier or to your claims contact. It gives no opinion on coverage and does not promise that a claim will be paid. A person on your staff follows up.
Start with an assessment, or with one workflow.
Based in New York and South Florida. We take engagements anywhere; travel outside those areas is billed at cost.
- The Diagnostic
$10,000 to $20,000, two to three weeks
- Implementation
$25,000 to $75,000, six to twelve weeks
- Operate
$3,000 to $10,000 a month, ongoing
- The First Workflow
$7,500 fixed, about three weeks